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Terms of service

Terms of Service

Last updated: 9 October 2026

Welcome to KickVault. This website is operated by Madhav Yadav, trading as KickVault. These terms apply to your use of our website and purchases from our store.

1. Using our website

You must be at least 18 years old, or make purchases through a parent or legal guardian.

You agree to provide accurate contact, delivery, and payment details. You must not use our website for fraud, unlawful activity, or actions that interfere with its operation.

2. Products and descriptions

We aim to display accurate product images, descriptions, sizing information, and availability. Colours may appear slightly different depending on your screen.

Please review the product description, size chart, and any customisation details before ordering. Product listings specify relevant features and whether an item is officially licensed, where applicable.

These terms do not excuse goods that are defective, incorrect, or materially different from their description.

3. Prices and payments

Prices are displayed in Indian Rupees (INR). Applicable taxes, delivery charges, and any other fees will be shown before you complete your purchase.

Payment methods available for your order are displayed at checkout. Payment processing is subject to the payment provider’s terms.

Price changes apply to future purchases and do not change the price of an accepted order.

4. Orders and availability

An order acknowledgement confirms that we have received your order. Order acceptance is confirmed when we send a dispatch confirmation.

If an item is unavailable, payment cannot be verified, or a listing contains a material error, we will contact you. We will not substitute products or increase your payment without your agreement.

If we cancel an order, any amount paid for that order will be refunded in full.

5. Shipping and delivery

Delivery locations, charges, and estimated timelines are provided at checkout or in our Shipping Policy.

If delivery is delayed, we will provide available updates and assist with resolving the issue. Your rights concerning late delivery remain protected under applicable law.

Please check your delivery address before ordering and contact us promptly if a correction is needed.

6. Returns, refunds, and cancellations

Returns, exchanges, refunds, and cancellations are handled according to our Return & Refund Policy, available on this website.

Personalised products may have restrictions on returns for change of mind or customer-selected sizing errors. These restrictions do not remove your rights if an item is defective, damaged, incorrectly customised, or not as described.

7. Promotions and discount codes

Promotions apply for the period and under the conditions stated in the offer. Any exclusions, minimum purchase requirements, or usage limits will be disclosed before purchase.

Discount codes cannot be combined unless the offer expressly allows it.

8. Website content and trademarks

Content owned by or licensed to KickVault, including our original branding, text, and designs, may not be copied or used commercially without permission.

Third-party trademarks, club names, logos, and other protected material belong to their respective owners. Their appearance does not by itself imply a partnership or endorsement.

9. Privacy

Our Privacy Policy explains how we collect, use, and protect personal information. Please review it before submitting information through our website.

10. Website availability and responsibility

We take reasonable care to maintain the website but cannot guarantee uninterrupted access. Temporary maintenance or technical issues may occur.

Nothing in these terms excludes responsibility that cannot lawfully be excluded or limits your statutory consumer rights.

11. Complaints and support

For order assistance, contact:

Email: madhavydvvv@gmail.com

For formal complaints, contact our grievance officer:

Name: [grievance officer name]
Designation: [designation]
Email: madhavydvvv@gmail.com

We will acknowledge consumer complaints within 48 hours and resolve them within one month of receipt, as required by applicable law.

12. Governing law

These terms are governed by the laws of India. Customers retain the right to approach the competent consumer commission, court, or other authority available under applicable law.

13. Changes to these terms

We may update these terms and publish the revised version with an updated date. Changes apply prospectively and will not reduce your rights relating to orders already accepted.

14. Business details

Trading name: KickVault
Legal business/owner name: Madhav Yadav

FIND YOUR KIT

THE RIGHT FIT, FIRST TIME

FIND YOUR MATCH

Jersey measurements in centimetres. Compare with a jersey you already own.

PLAYER VERSION SLIM FIT

Slim athletic fit. Size up one for a more relaxed feel.

SizeChest
cm
Length
cm
Shoulder
cm
S96.568.641.9
M101.671.143.2
L106.773.744.5
XL111.874.945.7
RETRO CLASSIC ARCHIVE FIT

Measurements supplied for Retro jerseys. Compare the dimensions before choosing your size.

SizeChest
cm
Length
cm
Shoulder
cm
S96.568.641.9
M101.671.143.2
L106.773.744.5
XL111.874.945.7
FAN VERSION REGULAR FIT

Choose your usual T-shirt size. The Fan measurement chart is being confirmed separately; the Player / Retro dimensions above do not apply to Fan jerseys.

Supplier measurements converted from inches and rounded to 0.1 cm. S–XL measurements supplied; XXL dimensions are not yet available. These are garment measurements, not body measurements.

HOW TO MEASURE

Lay a jersey flat. Measure underarm to underarm and double it for the chest circumference. Measure length from the highest shoulder point to the hem, and shoulder width from seam to seam.

IN YOUR BAG

Good choice.

Free shipping. Taxes and final total shown at checkout.

VIEW BAG & CHECKOUT ↗